Effective program management begins with empowered teams. On Day 2 of the Program Management Refresher, dedicated team members from Chhattisgarh and Jammu & Kashmir came together for an insightful learning session focused on strengthening their skills, improving coordination, and enhancing the quality of care provided to children with clubfoot.
The session was led by Ms. Atula Jamir, Program Manager at CURE India, who highlighted the vital role of counsellors in clubfoot clinics and their contribution to supporting children and their families throughout the treatment journey.
Counsellors play an essential role in ensuring that families understand the treatment process and remain motivated throughout their child's journey. The session emphasized key responsibilities, including guiding families through treatment, encouraging consistent brace compliance, and providing emotional support at every stage.
By building trust with families and addressing their concerns with empathy, counsellors help strengthen treatment adherence and encourage continuity of care.
The refresher also included sessions on important operational areas to strengthen the team's overall effectiveness.
These sessions provided an opportunity for team members to strengthen their understanding of essential program processes and improve coordination across their respective responsibilities.
Continuous learning and collaboration help frontline teams work more effectively and respond to families' needs with greater confidence. By strengthening counselling practices, operational knowledge, and application-related skills, CURE India continues to support its teams in delivering quality clubfoot care.
When counsellors lead with empathy, families feel supported, treatment journeys become stronger, and children move closer to a healthier future. 💙
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